Parent and Student Resources » File A Complaint

File A Complaint

Report A General Complaint

How to File a Public Complaint

Brookings-Harbor School District values open communication and takes concerns from parents, students, staff, and community members seriously. If you have a concern or issue you would like to address, there is a formal process in place to ensure your voice is heard and your concerns are reviewed in a fair and timely manner.

 

Step 1: Start with the Staff Member Involved

If you have a concern, first try to resolve the issue by speaking directly with the staff member involved. Often, concerns can be addressed quickly at this level through a respectful conversation.


Step 2: Contact the Supervisor

If the issue is not resolved after talking with the staff member, you may file a written, signed complaint with that person’s supervisor within five (5) working days of the response.

  • A Complaint Form is available but not required.

  • The supervisor will review the complaint and provide a decision within five (5) working days of receiving it.


Step 3: Submit a Complaint to the Superintendent

If you're not satisfied with the supervisor's decision, you may submit a written, signed complaint to the Superintendent or their designee within ten (10) working days.

  • Be sure to include the nature of the complaint and your suggested resolution.

  • The Superintendent or designee will investigate, meet with the involved parties, and issue a written response within ten (10) working days.


Step 4: Appeal to the School Board

If the complaint is still not resolved to your satisfaction, you may appeal the Superintendent’s decision to the Brookings-Harbor School Board within five (5) working days of receiving the decision.

  • The Board may review the matter during a public meeting or in executive session (if legally permitted).

  • A final written decision will be issued within 30 days and will include responses to each complaint point.


Special Situations

  • Complaints against a school principal: File with the Superintendent. If unresolved within 10 working days, you may request the item be placed on a future School Board agenda.

  • Complaints against the Superintendent: Submit directly to the Board Chair.

  • Complaints against the Board as a whole or an individual Board member: Submit to the Board Chair (or to the Vice Chair if the complaint is about the Chair).

  • In each case, the Board may choose to investigate, hold a hearing, or take other appropriate action. Final written decisions will be issued within 30 days and will include reasoning for the district’s response.


Final Appeals Outside the District

For complaints involving Oregon Department of Education rules (Division 22 Standards, restraint and seclusion laws, retaliation protections, etc.), and if unresolved through the local process, you may appeal the district’s final decision to the Deputy Superintendent of Public Instruction under OAR 581-002-0001 through 581-002-0023.

 


Administrative Rule KL (1)- Public Complaint Procedure - aka "The Complaint Form"

Administrative Rule KL (2) - Appeal to the Deputy Superintendent of Public Instruction

Report Discrimination

Report a Discrimination Complaint to the District:
 
The district prohibits discrimination and harassment on any basis protected by law, including but not limited to, an individual’s perceived or actual race, color, religion, sex, sexual orientation, national or ethnic origin, marital status, age, mental or physical disability, pregnancy, familial status, economic status, veterans’ status, or because of the perceived or actual race, color, religion, sex, sexual orientation, national or ethnic origin, marital status, age, mental or physical disability, pregnancy, familial status, economic status or veterans’ status of any other persons with whom the individual associates. Read more | Board Policy AC
 
 

Title IX Complaints

The Brookings-Harbor School District 17C is committed to establishing and maintaining a safe and nondiscriminatory educational environment. Brookings-Harbor School District 17C does not permit discrimination or harassment in its programs and activities on the basis of race, color, national origin, ancestry, sex, gender, gender identification, sexual orientation, disability, age, religion, physical and/or mental disability, medical condition, veteran status, marital status or any other characteristic protected by institutional policy or state, local, or federal law.

What is Title IX?

Title IX is a federal law that was passed in 1972 to ensure that male and female students and employees in educational settings are treated equally and fairly. It protects against discrimination based on gender. It is one of several federal and state anti-discrimination laws that define and ensure equality in education. The regulations implementing Title IX, published in 1975, prohibit discrimination, exclusion, denial, limitation, or separation based on gender. Title IX states: 
 
"No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." 
 
Anyone wishing to make a formal complaint regarding discrimination or sexual harassment may contact the District Title IX Coordinator:
 
Title IX Coordinator 
Email([email protected])
Report an Incident of Sexual Harassment:
 
 
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